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Questionnaire
1) How do you rate the overall customer service at Fun Center Pools? Scale (1-10) 1-Low; 10-Awesome
1
2
3
4
5
6
7
8
9
10
2) How was your sales experience?
1
2
3
4
5
6
7
8
9
10
3) How was the delivery and installation of your product?
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2
3
4
5
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7
8
9
10
4) What do you like least about doing business with us?
5) If we offered online shopping for supplies on our Web site, would you use it?
Yes
No
6) Would you like to be able to request service online?
Yes
No
7) Any other online features that you would like to see on our Web site?
8) How would you rate our prices? Scale (1-10) 1-Low; 5-Reasonable; 10-High
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2
3
4
5
6
7
8
9
10
9) Which days would you like for us to be open late?
Monday
Yes
No
Tuesday
Yes
No
Wednesday
Yes
No
Thursday
Yes
No
Friday
Yes
No
Saturday
Yes
No
Sunday
Yes
No
10) What type of media do you use the most?
Newspaper
Billboard
Internet
Radio
Other
11) How would you prefer to be notified of our sales and promotions?
Phone
Mail
Email
12) Other comments/suggestions:
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